Open Settings → Follow-ups and enable feedback invitations. Set the delay after a completed service. Invitations use email and follow client messaging preferences and your settings. Optionally add Google and Facebook review links. Public review links are the same for every rating. Low ratings appear for attention in follow-ups so you can contact the client personally.
All guidesGUIDES & HELP
Feedback after a service
Verified Kliento product guidance.
No matching guide. Ask the assistant or contact us.
Getting started with online booking ↗
Add services with durations and prices. Configure employee working hours and availability. Open your company’s booking settings and enable online…
Appointment reminders ↗
Configure the appointment reminder text and timing. SMS reminders require separately purchased SMS credit. Configure your company email connectio…
Inviting a client back ↗
Set a repeat interval for the service. Open Settings → Follow-ups and choose the service reminder mode: off, approve each reminder or send automa…
Making an offer to selected clients ↗
Keep contact details and service history up to date and organise clients into relevant groups. On the Campaigns page, write an email, choose a cl…
Feedback after a service ↗
Open Settings → Follow-ups and enable feedback invitations. Set the delay after a completed service. Invitations use email and follow client mess…
Pricing and trial ↗
Kliento starts at €15/month with one paid seat. Each additional owner, administrator or employee costs €10/month. Viewer roles are free. The opti…
Kliento on your phone and computer ↗
Use Kliento in a browser on your phone or computer with the same account. Clients only need your booking link. Home-screen installation, work not…
Public guide assistant and Kliento AI ↗
The public guide assistant finds answers only in published Kliento guides. It has no access to company, client or booking records and cannot perf…